Privacy Policy

Effective Date: April 2026

Jacob’s Ladder Window Cleaning (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name
Email address
Phone number
Service address
Any information you provide through contact forms or service requests

Non-Personal Information

Browser type
IP address
Pages visited on our site
Date and time of visits

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries and provide quotes
Schedule and deliver services
Improve our website and customer experience
Communicate updates, promotions, or service-related notices

3. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only:

With service providers who help us operate our business (e.g., scheduling or payment systems)
When required by law or to protect our legal rights

4. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. Cookies help us:

Understand how visitors use our site
Improve functionality and performance

You can choose to disable cookies through your browser settings.

5. Data Security

We take reasonable precautions to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

You have the right to:

Request access to the personal information we hold about you
Request corrections or deletion of your data
Opt out of receiving promotional communications

To exercise these rights, please contact us using the information below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Jacob’s Ladder Window Cleaning
Email: Jacob@jacobsladdersocal.com
Phone: (661) 228-3145

By using our website, you consent to the terms of this Privacy Policy.